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How 88fu Handles Your Personal Information

Your privacy is not an afterthought at 88fu — it shapes how we collect, store and use your data from the moment you open an account.

Account Data ProtectedJazzCash & Easypaisa Transactions SecuredCookie Controls AvailableData Access on RequestPakistan-Applicable Where Law Permits
88fu How 88fu Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access the data we hold on you, request a correction, or ask us to delete your account information, our support team is the right place to start. Send your request through any of the channels below and include your registered account details so we can verify your identity before making any changes. We aim to respond to all privacy-related requests within a reasonable period.

Live Chat Start a chat session from your account dashboard. Our support team handles data access and deletion requests through the same channel as general account help.
Email Support Write to our support address with your registered contact details and the specific data request. We confirm receipt and follow up once your identity is verified.
Help Centre The Help Centre has a dedicated privacy request form. Fill it in from your account settings page and your submission is routed directly to the data team.
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

Security is built into the account layer, not bolted on. We use SSL encryption across every page and API call, so data moving between your phone and our servers is not readable in transit. Account access requires your password plus a one-time code sent to your registered mobile number — the same OTP flow you use when you log in. We do not sell your personal data to third parties for marketing purposes. Cookies on our site are first-party session cookies that keep you logged in and remember your preferred wallet method; you can review and clear them through your browser settings at any time.

SSL Encryption

Every connection between your device and 88fu is encrypted in transit. This covers your account login, deposit requests via JazzCash or Easypaisa, and all session data.

OTP Account Access

Logging in requires your password and a one-time code sent to your registered number. If you did not request it, the code expires in seconds and we flag the attempt.

Cookie Transparency

We use session cookies to hold your login state and remember your Raast or Easypaisa wallet preference. No third-party ad-tracking cookies are set without your consent.

Data Retention Policy

We hold your account data for as long as your account is open and for the period required under applicable law. You can request deletion once your account is closed.

Your Privacy Rights — Common Questions

Here are the questions we hear most often about how we handle personal data. If your question is not covered below, reach us through live chat or the Help Centre form and we will get back to you directly.

We collect your name, contact details and login credentials on registration. We also log device and session data automatically when you access the lobby from your phone or desktop.

Yes. Submit a data access request through our live chat or Help Centre form with your account details. We verify your identity first, then share what we hold in a readable format.

No. Your mobile wallet PIN and bank credentials stay inside your payment app. We only record the transaction reference, amount and timestamp that your payment provider sends us after a transfer clears.

We keep your data while your account is active and for the period required under applicable law in eligible regions. You can request deletion after your account is fully closed.

Contact us through live chat, email support or the Help Centre privacy form. Include your registered contact details so we can verify your identity before processing the request.

We do not sell your data for marketing purposes. We may share data with payment processors like JazzCash, Easypaisa and Raast to verify transactions, and with service providers bound by confidentiality obligations.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.